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TaxWatch: IRS says customer service will be much improved this tax season. Last year, one woman told MarketWatch she was on hold for 7 hours.

TaxWatch: IRS says customer service will be much improved this tax season. Last year, one woman told MarketWatch she was on hold for 7 hours.

January 23, 2023

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‘Our goal this filing season is to effectively and efficiently serve as many taxpayers as possible,’ the Treasury Department’s deputy secretary said.

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