: Slashing phone hold times and more: AI is about to make your life way better
AI-empowered customer service will reduce hold times from hours to minutes, and boost the jobs of human representatives who will address bigger problems.
More Stories
Fed’s Collins sees risk of economy slowing ‘beyond what is needed’
Boston Fed President Susan Collins said Tuesday that there are risks to the U.S. economy not only from sticky inflation,...
Boeing on the hook for $1 billion a month because of strike, as S&P frets anew
Boeing’s credit ratings at heightened risk of downgrade to junk as strike puts company’s recovery “at risk,” S&P says.
U.S. household energy bills won’t shock consumers this winter
U.S. consumers won’t see much of a change in the cost to heat their homes this winter compared to last...
Mark Cuban says Kamala Harris will tackle ‘criminal’ healthcare pricing schemes
Billionaire Mark Cuban has told Vice President Kamala Harris that one of her first priorities as president should be to...
‘It’s just almost impossible to do it all’: Here’s how much time and money the sandwich generation is spending on eldercare
Presidential candidate Kamala Harris says family caregivers need more help.
Microsoft’s stock heads for a ‘death cross’ — but there are bigger chart problems
A chart of Microsoft’s stock will soon flash a clearly visible bearish signal that’s been in the works for the...